Updated 12/6/16- Susan, who I believe is the owner or manager of this location reached out to me this morning to quell my concerns of the services performed. She was very apologetic and addressed the issues I brought to the offices …
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Please call the office and ask for Sue McGovern. I am the Manager here and I would like to rectify all your issues immediately. This is unacceptable and I sincerely apologize for your poor experience with our Company. We have not been in business for almost 52 years providing this kind of service to our valued customers.
I would also like to thank you for taking the time to bring this to our attention so it can be dealt with internally as well. Once again, we apologize for this and would like to discuss how we can rectify your issues.